Examples of successful business modelling projects and case studies include:-
Using statistical, data mining and data analysis techniques worked with a a major telecommunications company to identify areas where they could improve their customer service.Analysed flight data for a consultancy investigating the feasibility of opening a new airport.Working with HMRC staff investigated and analysed trader data using Excel, Access and SQL to identify measures for the improved targeting of under-declarations of VAT.Modelled membership numbers and produced forecasts for a major networking group.Worked
on the development of an Expert System for the maintenance and repair
of electronic document handling systems.Reviewed
the Probability of Failure methodology being developed by a major utility
for the replacement of their major capital assets. The methodology forms
part of their Asset Management programme.Produced
a prototype route planning package for an airline and airports consultancy.Developed
a Workload/Manpower planning model to produce 5-year plans for the recruitment
and training for 10 firms of industrial contractors responsible for the
laying of 5,000 km mains pa.The
production of a Performance Monitoring and Measurement database for 1,000
staff working in an engineering process repair environment.The
production of a Performance Monitoring and Measurement database for 1,000
staff working in an engineering process repair environment.Modelling
the number of engineers needed to meet the required 97% standards of
service for a safety critical operating environment. Worked
in Financial Services to develop shift planning software to produce rosters
for a call centre working 24/7, compatible with the European Working
Time Directive. Producing
practical shift patterns that meet Working Time Regulations. The
evaluation and testing of Annualised Hours for a seasonal emergency service
working all day, every day of the year. The
development of measurements to compare a new lead management process
with the existing process for a major insurance company. Successful
investigation and analysis of accounting billing issues for a major energy
utility. Development
of energy forecasting and account estimating systems.